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About us

The Pet Industry Federation knows a thing or two about pet businesses. We’ve been around for over 60 years, raising standards and ensuring that the people who look after your pets are the best people for the job.

All of our members have agreed to a code of conduct for their business. This sets out the basic requirements you can expect from them when you use their services. You can have peace of mind, knowing that our members care as much about your pet as you do and want to provide you with the highest quality of customer care when you use their service.

Our membership is open to pet businesses of all sizes. Our aim is to provide you with a range of membership benefits, to represent your interests and to support you; and to raise standards in the industry through our qualifications, courses and training opportunities which are discounted for members.

Existing members can log on to their profile and download information about their membership.

If you are a pet business and would like to join, you can sign up for membership on our registration pages.